Privacy Policy | ConsulTax

1. Introduction

Welcome to ConsulTax ("Company", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at consultaxapp.com.

2. Information We Collect

We may collect the following types of information:

Personal Identification: Name, email address, phone number.
Financial Information: PAN card number, Aadhaar number (encrypted and stored securely).
Usage Data: IP address, browser type, pages visited, time spent on pages.
Communications: Messages sent to our AI advisor or consultants.

3. How We Use Your Information

To provide, operate, and maintain our platform and AI services.
To process transactions and send related information.
To provide personalized tax advice through our AI and consultant network.
To send administrative notifications like account verification emails.
To comply with applicable legal and regulatory obligations.

4. Data Security

We implement industry-standard security measures including AES-256 encryption for sensitive data (PAN/Aadhaar), secure HTTPS connections, and access controls. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5. Third-Party Services

We may use third-party services such as Razorpay (for payment processing), NVIDIA/Moonshot AI (for AI capabilities), and Supabase (for database hosting). Each of these services has their own Privacy Policy governing the use of your information.

6. Data Retention

We retain your personal information only as long as necessary to provide services to you, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and data at any time by contacting us.

7. Your Rights

Right to access the personal data we hold about you.
Right to request correction of inaccurate data.
Right to request deletion of your data.
Right to withdraw consent at any time.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at our Contact Page or email us at info@consultaxapp.com.